/ Travzilla Pro / Mid Office System

Mid Office System

Mid Office System

A comprehensive sales and servicing platform for admin and call center.
  • Comprehensive midoffice for managing the business processes
  • Centralized fulfillment and processing of bookings from multiple sources
  • Intuitive virtual booking file
  • Manage buy and sell rules
  • CRM for both Agents & Direct Customers
  • Direct connect to various suppliers (flights, hotels,sightseeing, transfers, payment gateways etc.)
  • End-to-end automation from Buying to Selling & Reconciliation
  • Extensive Reporting System for all Analytical & MIS
  • Exchange rate management

Mid Office Management or Operations Module

  • Admin Module
  • Company Management
  • Users and Staff Management
  • Product Management
  • Sales Rule Management
  • Supplier Rules
  • Internal Staff/Agent Module
  • Booking Management
  • Queue Based System
  • Booking Fulfillment
  • Auto Invoicing
  • Eticket
  • Manual Tickets Generation
  • PNR Sync
  • Import PNR
  • GDS Terminal
  • Supplier Management
  • Reports
  • BSP Reconciliation
  • Supplier Reconciliation
  • Airline Reconciliation
  • Enquiry Management
  • B2B Registration and Management
  • Banners and Promotions on B2B
  • GDS Management
  • Hotel Third Party Connector Management
  • Payment Gateway Management
  • Sales Channel Configurations
  • Payment Management
  • Refund
  • Reconciliations
  • Branch Management
  • Financial System Integration